These Terms and Conditions govern your use of the MJL Digital Agency website and any services provided by MJL Digital Agency (“we”, “our”, or “us”). By using our website or engaging our services, you agree to the terms outlined below.

---

1. About Us

MJL Digital Agency provides digital marketing services, including but not limited to:

• Digital marketing strategy
• Content creation
• Social media management
• Search Engine Advertising (SEA)
• Paid advertising campaign management
• Analytics and reporting
• Marketing consulting and optimisation

---

2. Use of Our Website

By using this website, you agree to:

• Use the website only for lawful purposes
• Avoid attempting to disrupt or interfere with the website’s functionality
• Not copy or distribute website content without permission

All content on this website, including text, graphics, branding, and design elements, remains the property of MJL Digital Agency unless otherwise stated.

---

3. Services

All services provided by MJL Digital Agency are outlined in a written agreement, proposal, or package description agreed upon by both parties before work begins.

Services may include strategy, campaign management, content creation, advertising management, and consulting.

The scope of work, deliverables, timelines, and pricing will always be defined in the agreed proposal or service package.

---

4. Contracts & Service Agreements

Depending on the service package selected, services may be provided on:

• A monthly retainer agreement, or
• A project-based agreement

Unless agreed otherwise in writing:

• Retainer agreements are billed monthly in advance
• A minimum commitment period may apply depending on the package
• Termination terms will be outlined in the service agreement

---

5. Client Responsibilities

To ensure effective delivery, clients agree to:

• Provide accurate and timely information
• Supply required materials, such as branding assets, login access, or product information
• Approve or provide feedback on deliverables within a reasonable timeframe

Delays in client communication or approvals may affect project timelines.

---

6. Advertising Spend

For services involving paid advertising, including SEA and social media campaigns:

• Clients are responsible for advertising budgets, which are separate from service fees unless otherwise stated
• MJL Digital Agency manages campaigns but cannot guarantee specific results, such as leads, sales, or rankings
• Marketing performance may be influenced by external factors beyond our control, including competition, market changes, and platform algorithm updates

---

7. Payment Terms

Payment terms are outlined in the agreed service proposal or invoice. Unless stated otherwise:

• Invoices are payable within 7 days of issue
• Services may be paused or suspended if payments are overdue
• Late payments may incur additional administrative fees

---

8. Intellectual Property

Unless agreed otherwise in writing:

• Marketing materials created by MJL Digital Agency remain our intellectual property until full payment is received
• After payment, clients receive rights to use the approved deliverables for their business purposes
• We reserve the right to showcase completed work in our portfolio, marketing materials, or case studies unless confidentiality has been agreed

---

9. Confidentiality

Both parties agree to treat all confidential information shared during the project as private. They will not disclose it to third parties without permission.

This includes business strategies, data, and proprietary information.

---

10. Limitation of Liability

While we strive to deliver high-quality services, MJL Digital Agency cannot guarantee specific business results.

We are not liable for:

• Loss of revenue or business opportunities
• Platform outages or algorithm changes
• Third-party service disruptions

Our liability is limited to the value of the services provided under the relevant agreement.

---

11. Third-Party Platforms

Our services may involve third-party platforms, including advertising networks, analytics tools, or social media platforms.

MJL Digital Agency is not responsible for changes, outages, or policy updates from these platforms that may impact campaign performance.

---

12. Changes to Services or Terms

We reserve the right to update or modify these Terms and Conditions at any time. Updated terms will be posted on our website.

Continued use of our services after changes are posted constitutes acceptance of the updated terms.

---

13. Governing Law

These Terms and Conditions are governed by the laws of South Africa.

Any disputes arising from these terms will be subject to the jurisdiction of the South African courts.

---

14. Contact Information

For any questions regarding these Terms and Conditions, please contact:

MJL Digital Agency
Email: hello@mjldigital.co.za
Location: South Africa